Terms of service

1. Acceptance of these terms

By creating an account or using Tuck (the apps for iOS, Android, and the web at thetuck.app / app.thetuck.app, plus the browser extensions), you agree to these terms. If you don’t agree to any part, don’t sign up. If you already have an account, you can delete it from Settings → Account → Delete account at any time.

“Tuck” in these terms means Tuck B.V., a private limited company registered in the Netherlands. “You” means the person or organization using the service.

2. Your account

You’re responsible for keeping your login credentials secure and for anything that happens through your account. If someone else uses your account, the actions count as yours unless you can show the access was unauthorized. Email hello@thetuck.app immediately if you suspect compromise; we can lock the account while we investigate.

You must be at least 16 years old to use Tuck. If you’re creating an account on behalf of an organization, you confirm you have the authority to bind that organization to these terms.

Account information you provide (email, name) must be accurate and kept up to date. We rely on your email for account-recovery and breach notifications; a stale address may lock you out and prevent us from warning you about important issues.

3. Acceptable use

Tuck is a personal reading tool. You may use it for any lawful reading or research, including for work. You may not:

• Scrape, mass-download, or otherwise extract data from the service in ways that exceed normal use of a single account.
• Run bots, automation, or scripts against the service to artificially inflate usage, save articles in bulk on behalf of others, or simulate multiple users.
• Save, share, or distribute illegal content (CSAM, content that infringes copyright at scale, content that violates local law). We cooperate with law-enforcement requests when legally required.
• Reverse-engineer, decompile, or attempt to derive source code from the apps or extensions, except where the law explicitly grants you that right (e.g. interoperability under EU Directive 2009/24/EC).
• Resell, sublicense, or otherwise commercially exploit access to Tuck without our written agreement (we’re happy to discuss legitimate integrations; email hello@thetuck.app).

Personal use that respects other users and the service is encouraged and goes well beyond “reading articles.” Power users, heavy highlighters, ten-year archives, all good.

4. Subscriptions, billing, and trials

Tuck has a free tier that requires no payment information. Pro and Family plans are paid subscriptions billed monthly or annually.

If you start a free trial, the trial converts to a paid subscription at the end of the trial period unless you cancel before then. The 7-day trial does not require a credit card; if you don’t actively choose a paid plan during the trial, your account drops back to the free tier with everything you saved still intact.

Subscriptions auto-renew. Monthly plans renew at the end of every month, annual plans at the end of every year, until you cancel. You can cancel anytime: Settings → Subscription → Cancel, or directly through your App Store / Google Play account if you subscribed there. You keep Pro features until the end of the current billing period.

Refunds for App Store and Google Play subscriptions are handled by Apple and Google respectively, through their support flows. They typically approve first-time refund requests within 48 hours. Refunds for direct billing (Stripe via the web app) are available on request within 14 days of purchase; email hello@thetuck.app, no questions asked.

Prices are listed exclusive of VAT. EU customers see local VAT applied at checkout; business customers in the EU can enter a VAT number to reverse-charge. App Store and Google Play prices include local tax in the listed total.

5. Content you save

Anything you save to Tuck (URLs, articles, highlights, notes, tags) is yours. You retain all rights you have over your content. We host it on your behalf, sync it across your devices, and render it through the reader. We don’t claim ownership of anything you save.

By saving content to Tuck, you grant us a limited, worldwide, royalty-free license to host, parse, render, and process the content for the sole purpose of operating the service for you (sync, search, AI summaries when you request them, exports). The license ends the moment you delete the content from your account.

Some saved articles are subject to copyright held by their original publishers. Saving an article for your personal reading is generally permitted under fair-use / private-copying provisions in most jurisdictions; redistributing saved articles publicly is not, and Tuck won’t enable bulk-public-redistribution features for that reason. The per-article share link is intended for one-to-one or small-group sharing, not mass distribution.

6. Our intellectual property

The Tuck app, website, brand name, logo, and all related designs and code are owned by Tuck B.V. or licensed to us. We grant you a personal, non-exclusive, non-transferable license to use the apps and website for their intended purpose. That license doesn’t include rights to copy, modify, distribute, or create derivative works of the apps themselves.

Open-source dependencies we use are governed by their own licenses, available in the apps’ About → Acknowledgements section.

7. Termination

You can terminate your account at any time from Settings → Account → Delete account. Subscription billing stops at the end of the current billing period; you keep Pro features until then. All your personal data and content are permanently deleted within 30 days of account deletion (the window lets you recover from a misclick).

We can terminate your accountonly for cause: material breach of these terms (especially section 3 on acceptable use), failure to pay for a paid plan after reasonable notice, or where required by law. We’ll email you to explain why before we terminate, except in urgent cases (e.g. an active security incident requires immediate lockdown). You can always export your data with the standard export tool before termination.

8. Disclaimers

Tuck is provided “as is.” We work hard to keep it reliable and secure, but we don’t guarantee uninterrupted operation, error-free behavior, or that the parsed reader will work on every web page you save (some sites actively block reader extraction; we do our best). AI features may produce summaries or answers that are inaccurate; verify anything that matters against the original article.

We don’t exclude liability that, by law, can’t be excluded (e.g. for death, personal injury, or fraud). Otherwise, our total liability under these terms is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or €100 if you were a free-tier user.

9. Governing law and disputes

These terms are governed by Dutch law. Disputes arising from them go before the competent courts of the Netherlands, specifically the Rechtbank Oost-Brabant in ‘s-Hertogenbosch, unless a mandatory consumer-protection rule in your country of residence requires otherwise.

If you’re an EU consumer, the European Commission’s Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr. We’d rather you email us directly first.

10. Changes to these terms

We’ll email everyone with an active account at least 30 days before a material change takes effect. Continued use of the service after the effective date counts as acceptance of the new terms. If you don’t accept, you can close your account during the notice window with all your data export-able as usual.

11. Contact

Legal questions: legal@thetuck.app
Anything else: hello@thetuck.app
Postal: Tuck B.V., the Netherlands. Email us first for the postal address and KVK number.